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Frequently Asked Questions

Will it be faster to order over the phone or through the website?
Always the website!
What's the difference between steel, plastic, or glass gobos?
Besides the obvious difference in price, a steel gobo is a metal plate with an image cut out of it. Similar to a stencil or carved pumpkin, it has small tabs placed strategically within closed loops to maintain the structural integrity of the image. A plastic gobo is a printed transparent film within an outer bezel, typically with insulating glass on either side in HD formats. Due to a low melting temperature, plastic gobos can only be used in certain models of low watt, LED light fixtures that have been lab tested by the gobo manufacturer. A glass gobo is layered dichroic glass, where each separate segment or color of an image is another layer. This technique allows the highest quality of projected image achievable within a gobo.
What size gobo do I need?
The gobo labs we work with have nearly every type of gobo projector on file and we size them on our order forms according to the maker and the model. When selecting size you will select the manufacturer (ETC, American DJ, Chauvet, etc.) and then type out the model name under the Make and Model heading on the form. Please note that some manufacturers have several different versions of projectors with little changes to very generic sounding model names and we need the whole model name. For example if you have a Gobo Projector IR we need you to fully type the name "GOBO PROJECTOR IR" after selecting the manufacturer. This will help us size your gobo accurately and efficiently. If your projector takes a letter size (i.e. A, B, D, E, etc.) it will be indicated in the manual, on the specification sheet and on the manufacturer website.
How soon can I get my gobos?
If we receive the order before 2:00 P.M. CST we can have the gobo to you the next day for the price of overnight shipping and a rush fee.
If I order now can I have my gobo on Friday?
All gobo orders received before 2:00 PM CST are processed that day, steel and plastic gobos are fabricated and shipped the next business day, and color glass gobos are fabricated over 3-5 business days depending on complexity of colors. Please refer to the shipping chart on the custom gobo page for the level of shipping needed to receive your gobo by the date you need it.ALWAYS CHOOSE A DELIVERY DATE AHEAD OF YOUR EVENT.
Why can't I have a Disney gobo?
Disney, like all companies, is protective of their held copyrights and trademarks, especially their original characters and designs. We do not create gobos from ANY copyrighted artwork or "knocked off" copyrighted artwork without a legally bound and witnessed letter from a legal representative of the owner of the copyright.
Is there a remote controlled spotlight?
No, unfortunately there are no remote controlled follow spots currently available. If you are a lighting engineer, we suggest you make one and sell it to us because there is a demand!
Gel sheet sizes?
All of our gel sheets are 21" x 24"
Which gel is right for me?
Are the gels different or are they the same? When choosing gel there are 3 factors one needs to consider: Color, Quantity and Temperature environment. Between all leading gel manufacturers just about every color permutation on the visible spectrum is selectable and most colors come in a High Temperature variant for cases where the gel will be exposed to temperature extremes outside of standard lighting parameters. Knowing the aperture or frame dimensions of your lights will help you determine how much gel material you require for your project, with quantities available from a single 20" X 24" sheet to a 48" X 25" roll for most colors and brands. All manufacturers make their gel a little bit differently so there will be an inconsequential difference in thickness and pliability between material but it all filters light the same way.
What gel line is the best?
All of the gel lines we offer are of equal quality, the major differences being color selection and availability. Lee filters HT (High Temperature) and Rosco Supergel have been formulated to withstand even higher temperature rays than the already resilient standard gel material. If you are unsure about which brand you would like to use or what colors you require, we recommend ordering a handful of swatch books, small 1.5" x 3" books of all gels available from each manufacturer we carry.
How do I use the gel lighting sheets?
Most theatrical lighting fixtures that project white light come equipped with a frame or clip of some variety to place a cut of gel inside. If you are not using a theatrical lighting fixture and your light doesn't have a dedicated filter slot, then gel can be placed on the outside of the lensing aperture of the light and affixed with heat resistant tape, common office binder clips or some other improvised method.
Can someone purchase a custom lighting gel?
Yes, a custom color can be created by any leading gel manufacturer if a large enough quantity is being purchased. However, many customers looking for a specific color for a single light would be better off purchasing a dichroic glass filter. You can also often times create custom colors by layering different sheets of gel together. There is no rule to say that you can only use one sheet per light. Often times designers layer color to get the perfect hue. This is also a common question for customers actually looking to create a custom gobo. If you are looking to create an image, not just a single color, you will want a gobo.
Why can't I project black?
Light, where the subject of gobos or gel are concerned, is a subtractive color system. This means that black is the absence of color and white is all colors combined in the visible spectrum. When colors are projected with light it is because a filter has been placed between the light source and the projection surface that allows only the portion of the visible spectrum that contains that color to come through it. Black, being the absence of color, is not projected at all, but rather the illusion of black is created within images by blocking all visible light. Congratulations, you passed lighting 101!
What do you mean the bat signal isn't real?
I want to project the bat signal! While certainly real and able to be printed, the famous Bat-Signal in its normal configuration of a black bat on a clear field does not project a crisp image that most customers might be looking for. Because "Black" within an image projected in light is made by an opaque shape blocking visible light, light bends around these shapes and creates a blurring effect known as Halation, which is made worse by more stray light. Because the Bat shape is printed on a clear field that lets out more stray light, the halation around the bat is pretty substantial. It doesn't make for an entirely composed image, but it is comic and movie accurate with Commissioner Gordon typically projecting a blurry Bat-Signal on passing clouds above Gotham.
What stage tape is right for me?
If you are looking to temporarily secure something to something else then you are looking for Pro Gaffers Tape, the tape duct tape uses when it needs to make sure something stays taped. If you are looking to mark locations on a set or stage then you are looking for Pro Spike Tape in a variety of colors. Both Gaff and Spike are made from the same poly-cloth and adhesive blend and Gaff comes in a variety of sizes from 1" to 4" rolls. If you are looking to make marked locations that can be seen in the dark, then you are looking for either glow tape or glow gaff tape. Where glow tape is a vinyl tape that glows very brightly when activated, glow gaff is made from the same poly-cloth blend as regular gaff tape and is just as durable, though not as bright as normal glow tape. Marley Vinyl Dance Floor tape is made from vinyl marley material with adhesive and used to bind segments of temporary dance floor together without altering the run of the floor for the dancers.
What's the difference between glow tape and glow gaff tape?
Glow tape is a UV activated vinyl tape while Glow Gaff is a UV activated poly-cloth blend, the same as standard gaffers tape. Glow tape tends to glow brighter when activated, however, glow gaff is more durable in high traffic areas with the brightness being relatively negligible to that of regular vinyl glow tape.
What flooring is good for dancing?
All of the Rosco dance floors are good for different types of dance, with Adagio having the widest application of dance types. Arabesque is best suited to modern, jazz, tap, ballroom, drill team and Studio floor is best for Ballet. For permanent installation, a sub-floor will also be required.
What flooring is good for ballet?
Studio Floor is best however Adagio, Arabesque, and Rosco Dance Floor are also fine.
It said my item was $91 but now it's saying $160, what gives?
When viewing pricing in drop down menus, the amount listed is the amount by which the price will change when this option is selected. Pay attention to those (+) and (-) symbols!